Rosemary Tincture

**Shipping Policy**

**1. Shipping Methods**

We offer the following shipping options: - **Standard Shipping**: Delivery within 5-7 business days. - **Expedited Shipping**: Delivery within 2-3 business days. - **Overnight Shipping**: Next-day delivery for orders placed by 2 PM (local time).

**2. Shipping Costs**

- **Standard Shipping**: $5.99 flat rate. Free on orders over $50. - **Expedited Shipping**: $12.99 flat rate. - **Overnight Shipping**: $24.99 flat rate.

Shipping costs are calculated based on the weight and dimensions of your order and the delivery destination.

**3. Delivery Times**

Orders are processed within 1-2 business days. Delivery times are estimates and may vary based on your location, shipping method, and external factors such as weather or carrier delays.

**4. Order Processing**

Orders placed before 2 PM (EST) will be processed the same day. Orders placed after 2 PM or on weekends will be processed on the next business day.

**5. Shipping Areas**

We ship to all locations within the United States. For international shipping, please contact our customer service for rates and availability.

**6. Tracking**

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

**7. Returns and Exchanges**

- **Returns**: You may return items within 30 days of receipt. Please ensure the items are in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error. - **Exchanges**: To exchange an item, please return the original item and place a new order. Contact customer service for assistance with exchanges.

**8. Lost or Damaged Shipments**

If your order is lost or damaged during transit, please contact us within 7 days of receiving your shipment. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.

**9. Customs and Duties**

For international orders, you are responsible for any customs fees, import duties, or taxes that may apply. These charges are not included in the purchase price and are the responsibility of the recipient.

**10. Customer Responsibilities**

Please provide accurate shipping information when placing your order. If an incorrect address is provided and the package is returned to us, you will be responsible for any additional shipping costs.

**Contact Us**

For any questions or concerns about our shipping policy, please contact our customer service team at [email address] or [phone number].

Thank you for shopping with us!

Return policies for Tincture herbs can vary. Since tinctures are considered personal care products, certain limitations are often in place regarding returns and exchanges.

Typical Return Policy Guidelines for Tinctures:

• Unopened and Unused Products:

  • Company will allow returns for a full refund if the product is unopened, unused, and in its original packaging. This usually applies within a specific time frame (e.g., 14 to 30 days from the date of purchase).

• Opened or Used Products:

  • Company do not accept returns or exchanges on opened or used tinctures due to health, hygiene, and safety reasons. Tictures are sensitive to contamination once the package has been opened.

• Damaged or Defective Products:

  • If the package arrive damaged or defective (e.g., moldy, contaminated, or improperly sealed), company will offer a replacement or a refund. Customers will need to provide proof, such as photos of the damaged product, and report the issue within a specified time frame (e.g., 7 days).

• Wrong Item Received:

  • If you receive the wrong item, seller will allow you to return or exchange it for the correct product at no additional cost. Contact the company as soon as you notice the mistake.

• Shipping Costs:

  • In most cases, if you return a product, you may be responsible for return shipping costs unless the return is due to an error on the seller’s part (e.g., wrong item, defective product). Some company offers free returns if seller is at fault.

Steps to Return Yoni Steam Herbs:

• Check the Company’s Policy: Always read the return policy on the seller's website to confirm the rules specific to your purchase.

• Contact Customer Service: If you wish to make a return, reach out to the company’s customer service to initiate the process.

• Provide Proof: You may need to show proof of purchase and provide photos of the product if it's damaged or incorrect.

• Repackage the Product: For unopened items, ensure the product is in its original packaging before shipping it back.

• Wait for a Refund/Replacement: Once the seller receives and inspects the returned product, they will issue a refund or send a replacement. Refunds can take a few business days to process.

Before purchasing, it’s a good idea to carefully review the return policy of the company.